Great question! To ensure you get the right intercell connector or cell replacement for your battery, you'll need to check your battery’s voltage (18V, 24V, 36V, or 48V), brand, and model number. Most product pages in our collection give detailed specifications and a compatibility guide. If you’re still unsure, feel free to contact our customer support with your battery’s details, and we’ll help you find the perfect fit for your forklift, golf cart, or reach truck.

Most of our battery replacement parts—like TPPL replacements, connectors, and contact tips—are designed for straightforward installation and can be fitted with basic hand tools. We recommend always following your equipment and battery manufacturer's safety guidelines during installation. For certain components, like intercell connectors, it’s important to ensure a secure connection for safety and performance. If you need step-by-step guidance, our customer service team is happy to provide advice or direct you to instructional resources.

We ship all battery replacement parts—including intercell connectors, cell replacements, and contact tips—quickly and securely within the US. Most orders ship out within 1–2 business days, and you’ll receive tracking information as soon as your order leaves our warehouse. All products in the Battery All Products collection come with a manufacturer’s warranty (details vary by item—please check the individual product page). If you experience any issues with your purchase, our team is here to help with returns or warranty support.